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September 6, 2009

Anonymous The Meridian Star Sun Sep 06, 2009, 12:29 AM CDT

My mom and brother are in a nursing center in Meridian and we’ve had a lot of problems with this place. The Mississippi State Board from Jackson, Miss., has come to this center numerous times for complaints that we’ve had pertaining to the nursing staff and their CNAs not doing their jobs.

When we first put our mom and brother at this nursing center, we requested they both be bathed and my brother shaved every day. To begin with, the CNAs had to be hunted down to do their jobs or they would tell my brother they would come shave him after lunch and never show up. Other things include:

1. My brother’s face and bottom were broken out and the nurses were letting my mother put medicated cream on his face and bottom with no gloves.

2. The lunch tray would sit in his room until the next morning some days.

3. The doctor wrote orders for my brother’s breathing treatments and they weren’t placed on his orders at the nursing home and he wasn’t receiving the treatments for a while until we found out.

4. We requested when my brother or mother went to the doctor or their medicines were changed, to let us know. Most of the time they did not honor this.

5. The hot water in my mother’s room was 125 degrees, hot enough to get burned. Water temperatures are supposed to be 105-115 degrees.

6. At a point in time my brother needed help getting dressed and they would complain because they had to help him or either tell him to do it himself.

This nursing home gets paid very good money from Medicare, Medicaid and SSI to take care of our mom and brother and its not being done. We have notified all three of our complaints about this nursing center and they simply tell us their hands are tied until they here from the Mississippi State Board Organization.

If I call the nursing home and the administrator answers the phone, he will hang up when he finds out it is me.

The way we have gotten the nursing home to comply in the past was to type up a letter of complaint and send a copy to the home and the state board. This would scare them into doing their job. This is sad that you would have to go to this extreme to get them to do their jobs. So far the state board is not doing anything about the problems, so it seems they are as big of a joke as the nursing home.

We were told this was the best nursing home in Meridian, but that was a big joke. This has been the worst one and I will never put a family member there again. I have a stack of complaints against this place in a folder an inch thick. We are in the process of having our family members moved to another home.

If you would like to know what nursing home this is, feel free to call, I know I do not want any of my family members at a place like this ever again.

Eddie Crosby

601-659-3081

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